CFPB’s Proposed Rule on Medical Debt: Concerns from Congress and Financial Experts 

Recently, the Consumer Financial Protection Bureau (CFPB) proposed a new rule to limit the inclusion of medical debt in consumer credit reports. This move has sparked serious concerns among financial experts and members of Congress, particularly the House Financial Services Committee, which expressed their opposition in a formal letter. They argue that the rule could disrupt the credit system, making it harder for consumers, especially low-income borrowers, to access affordable […]

New York City’s DCWP Updates Debt Collection Rules to Align with Federal Regulations 

The New York City Department of Consumer and Worker Protection (DCWP) has introduced significant amendments to its debt collection rules, following updates from the Consumer Financial Protection Bureau (CFPB). These changes, effective December 1, 2024, are designed to enhance the protection of consumers, particularly in terms of record retention, reporting requirements, and transparency in debt collection practices.  Overview of the New Rules  The updated regulations aim to address several key […]

The Rising Costs and Disruptive Impact of Data Breaches in 2024: Key Insights from the Latest Report 

The 2024 Cost of a Data Breach Report, an annual study conducted by the Ponemon Institute and sponsored by IBM, reveals a significant rise in the global average cost of data breaches. The report shows that the average cost of a data breach reached $4.88 million in 2024, marking a 10% increase from the previous year. This is the largest annual jump since the pandemic, reflecting the growing disruption that […]

Navigating the Legal Risks of Broad Confidentiality Agreements: A Guide for Companies 

The Consumer Financial Protection Bureau (CFPB) recently issued a circular to law enforcement agencies and regulators, highlighting how broad nondisclosure agreements (NDAs) could violate whistleblower protections under Section 1057 of the Consumer Financial Protection Act (CFPA). These agreements, if not carefully worded, may deter employees from reporting misconduct or cooperating with investigations, thus undermining the CFPB’s enforcement efforts.  Question: Can requiring employees to sign broad confidentiality agreements violate Section 1057 […]

Governor Murphy Signs New Law to Protect NJ Families from Medical Debt 

In a move to support New Jersey families, Governor Phil Murphy signed the Louisa Carman Medical Debt Relief Act into law. This new legislation aims to help families avoid falling into medical debt and protect them from aggressive debt collectors. The act is named in honor of Louisa Carman, a dedicated member of the Governor’s Office who played a crucial role in crafting the proposal before her tragic death in […]

CFPB to Finalize Rule on Public Registry for Nonbank Entities with Arbitration Agreements 

The Consumer Financial Protection Bureau (CFPB) is on the verge of finalizing a proposed rule introduced in March, which will establish a public registry for nonbank entities with arbitration agreements in their contracts. According to a recent CFPB news release, this rule aims to create transparency by making the terms and conditions of these contracts publicly accessible.  What the Proposed Rule Entails  The proposed rule will require supervised nonbanks to […]

Major Enhancements to Nationwide Multistate Licensing System & Registry (NMLS) 

On July 20, the Conference of State Bank Supervisors (CSBS) rolled out the first phase of significant updates to the Nationwide Multistate Licensing System & Registry (NMLS). These updates aim to address common issues faced by professionals in the mortgage, consumer finance, debt, and money services industries who rely on NMLS for state licensing and federal registration management.  Key Benefits of the NMLS Updates  The enhancements will benefit over 600,000 […]

How Fudge Factors Distort Vendor Measurement 

In the world of data and metrics, the integrity of measurement methods can be easily compromised by various fudge factors, especially when dealing with third-party vendors. These subtle manipulations or adjustments, whether intentional or inadvertent, can significantly skew the results and paint an inaccurate picture of vendor performance. For instance, selecting specific data ranges that favor desired outcomes, omitting outliers that don’t fit the narrative, or tweaking algorithms to produce […]

Exploring the Impact of AI on Consumer Protection: FCC’s Upcoming Inquiry 

The FCC is gearing up to tackle a critical issue: the impact of emerging AI technologies on protecting consumers from unwanted and illegal phone calls and texts under the Telephone Consumer Protection Act (TCPA). As complaints about robocalls and robotexts top the charts, it’s more crucial than ever to stay updated on technologies that could influence consumer privacy.  This inquiry is a golden opportunity to gather insights on how AI […]

CFPB Highlights Debt Collection Issues in Latest Supervisory Report 

On July 2, the Consumer Financial Protection Bureau (CFPB) released its latest Supervisory Highlights report. This report presents findings from examinations of debt collection practices, loan servicing, and medical payment products, covering the period from April 1, 2023, to December 31, 2023.  Key Findings in Debt Collection Practices  The CFPB’s report identified several violations of Regulation F, which enforces the Fair Debt Collection Practices Act, among larger participant debt collectors.  […]