The Federal Trade Commission (FTC) has updated the fees telemarketers must pay to access phone numbers listed on the National Do Not Call (DNC) Registry for fiscal year 2025, which begins on October 1, 2024. These fees apply to telemarketers who are required to check the registry to avoid contacting consumers who have opted out of telemarketing calls.
Telemarketers operating in the U.S. must download the DNC Registry numbers to ensure they do not call registered consumers. The first five area codes can be accessed at no cost, while certain exempt organizations, like some charities and political callers, are allowed to obtain the entire list for free. Telemarketers must renew their subscriptions annually to maintain access to the registry.
For FY 2025, the cost to access numbers in a single area code will increase to $80, up by $2 from the previous year. The maximum fee for accessing all area codes nationwide is now set at $22,038, an increase from $21,402 in FY 2024. For telemarketers accessing an additional area code for half of the year, the fee will rise to $40, up by $1 from the prior year.
The FTC’s unanimous 5-0 vote authorized the publication of the Federal Register notice outlining these updated fees.
Author: Jennifer Evancic
Jennifer.Evancic@ResourceManagement.com
Jennifer Evancic is a third-party auditor valued by creditors and large organizations for her knowledge in call monitoring within the collections industry. With meticulous attention to detail and a firm grasp of regulatory requirements, she ensures compliance with clients’ criteria and state and federal regulations.
Jennifer audits collections calls, ensuring they meet client-specific criteria and comply with regulations, providing valuable insights and maintaining industry standards.
Beyond her auditing responsibilities, Jennifer takes the lead in organizing and facilitating monthly call calibrations. These sessions serve as a collaborative forum where clients and their vendors come together to discuss call monitoring results and address any findings or areas for improvement. Jennifer’s guidance fosters open communication and ensures alignment between clients and vendors, driving continuous improvement in collections practices.
Jennifer stays up-to-date with compliance and industry best practices by participating regularly in peer meetings, regulatory updates and industry webinars. This keeps her informed about emerging issues and ensures she remains a knowledgeable leader in collections compliance.
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